GALA allows businesses to invest tax dollars in addressing workforce challenges…

Nathan Dickey, Keller Williams Realty and Robyn Masteller, Meredith Village Savings Bank, Wolfeboro visit the GALA Makerspace to see their companies’ tax credits at work.

If you’re a business owner, it will come as no surprise to learn that finding and hiring qualified workers was recently identified by the National Federation of Independent Businesses as the single most important business problem challenging the country right now. Solutions for workforce development will require collaboration and creativity to solve the job gap, and that’s where the GALA Makerspace comes into play. 

According to the Small Business Authority, the community of 2,000 makerspaces around the country, are uniquely positioned to help increase workforce development for a variety of reasons: they focus on new paths for vocational and technical education, generate new apprenticeship opportunities, build new job skills, and boost jobs that provide a pathway into the middle class.  And if that weren’t enough, they also fuel independent work and self-employment. 

The SBA believes that by empowering a stronger connection between the makerspace community and job creation, we will be one step closer to a workforce development solution. The GALA Makespace will provide such a solution through programs and activities that help close the workforce skills-gap, allowing for business growth, job creation, and regional economic development.

GALA’s recently updated strategic business plan identifies that our aging population, growing skills gap, and an outflow of the labor force to other states have all contributed to a workforce shortage in New Hampshire.  The traditional workforce, those aged 20 to 64, is projected to decline in NH between 2010 and 2040. Over this same time span the population over 65 is expected to double. It also recognized that the state is losing young workers at a high rate compared with other states.  Forty-eight percent of recent high school graduates migrate out of state to attend two-year or four-year colleges or career schools compared to a national average of 19 percent.  

These converging trends present a critical opportunity to leverage the human capital associated with our older residents while offering meaningful ways to age in community, and offer skill-building and credentialing opportunities in a creative and community-centered hub, to attract and retain young adults and families.

GALA envisions addressing these regional workforce development needs by hosting workforce training programs and classes at its makerspace property at 23 Bay Street, Wolfeboro. This training will help employees upskill for current or new jobs. For employers, these programs will help train current or potential workforce according to employers’ needs.

Josh Arnold, GALA’s Executive Director, says, ”In Carroll County, there is an unfulfilled need for a physical place to build skills, collaborate and connect over shared interests, and foster creative placemaking, resulting in better jobs, higher quality of life, and a stronger community.  In conversations with our local businesses we have already identified the need for customized training in the areas of manufacturing, landscaping, hospitality and retail customer service, computer skills, and soft skills. GALA could also offer satellite community college or continuing education courses.  Wolfeboro is in a part of NH with arguably the greatest commute to any given college within the Community College System of NH (CCSNH). This positions GALA as an attractive partner to CCSNH schools to offer both credit and non-credit bearing classes, or “boot camp” courses for credentialing, especially those that relate to the NH Sector Partnership Initiative.”

The first step however, is to renovate the 23 Bay St property into a functional makerspace, and a combination of grants and fundraising are helping this become a reality. GALA’s makerspace will combine community, education, and equipment that provide participants the opportunity, place, and peer collaboration to design and create projects that may otherwise not be possible with the resources available to someone working alone.  Members will have access to practical skills, training, specialized tools and equipment, and creative competencies that strengthen job creation and retention. The makerspace will also provide collaborative resources such as a “tool library” and “repair cafe” for learning, engaging with hobbies, or simply fixing or up-cycling things that may otherwise be destined for the landfill. 

Recently the New Hampshire Community Development Finance Authority (NH CDFA)  awarded GALA $275,000 in tax credits towards the development of GALA’s Carroll County Makerspace & Incubator.

The tax credit program is a win-win model that allows businesses to direct the tax dollars that they would normally pay the state (business profits tax, business enterprise tax or insurance premium tax) to rigorously vetted non profit development organizations for innovative projects that show a high degree of community support, build partnerships and leverage other funds. 

GALA’s makerspace was recognized as meeting all these qualifications and is well on its way to happening. The organization owns the building at 23 Bay St, Wolfeboro, outright with no mortgage, and state and federal agencies are substantially backing the project through additional grants. Design and phase one of the makerspace are projected to cost around $1 million, and currently, the project is in design-phase with Scott Simons Architects.

GALA’s tax credit award for $275,000 will go toward “bricks and mortar” for Phase 1 construction renovations, primarily focused on structural work, site work, fire and life safety, accessibility, and energy efficiency upgrades. Plans for the revitalized facility include shop and studio space for wood and metal working, fiber and fine arts, jewelry making, computer/technology/multimedia, co-working and meeting space, career development facilities, a commercial community kitchen, and small offices or studios for rent.

For businesses, tax credits offer a substantially bigger bang-for-buck than a charitable donation which typically only results in a modest federal tax deduction. The program gives a 75% state tax credit against a donation made to an approved project such as the Carroll County Community Makerspace & Incubator, and the contributing company may carry forward the credit for up to five years.

As an example, if a business invests $1,000 of its state business taxes in the Carroll County Community Makerspace & Incubator as a tax credit, it would receive $750 off its state business taxes. After federal tax benefits are accounted for, the contribution actually costs the company about 11% of the $1,000, or $110. So for a small investment, a company gets to leverage its legacy and strengthen its community in a way it couldn’t do with cash alone. Or to put it another way, $110 creates an immediate impact of $1,000, which in turn has a further multiplier effect as people’s livelihoods and lives are enhanced. 

Ninety-two percent of participating businesses surveyed by CDFA said they would recommend purchasing tax credits to other NH businesses, and said they invested a greater amount of money than if they’d used cash alone. 

CDFA makes the process easy for businesses. Payment is not due upfront, rather a pledge form can be completed to pay at a later date such as the end of a fiscal year or when taxes are due. Businesses should check with their CPA for their particular benefit. Businesses may choose when they want to be invoiced for the pledge and CDFA files all the paperwork with the DRA. Pledges are due no later than March 30, 2020 and the payment by June 30, 2020. They can be made anytime online at

The GALA  Makerspace was recently endorsed by Senator Jeb Bradley who shared that it is “a timely project and a worthy recipient of these business tax credits from the Community Development Finance Authority. The project has the potential to play a key role in workforce and economic development, career pathways, and will ultimately support families in local communities. I encourage NH businesses to enhance this project’s success and take advantage of the public-private partnership opportunity by buying these tax credits from GALA.”

Local businesses who have already invested in GALA’s makerspace through the tax credit program include: Keller Williams Realty, Meredith Village Savings Bank, PSI Moulded Plastics, Wolfeboro Family Dental, Bradley’s Hardware, Made on Earth, and Healing Frontiers.

Nathan Dickey, owner, Keller Williams Coastal and Lakes & Mountains Realty, who was the first to pledge for this fiscal year 2019, said, “As a small business owner, this is the type of project I want to see succeed because I know it will help make our community more attractive and accommodating for younger families to settle and for businesses to grow.”

Rick Wyman, President, Meredith Village Savings Bank said, “We are excited to have been able to contribute to GALA. Innovation and creativity are the hallmarks of a strong economy that is adaptable to change. We are pleased to be able to help further this mission by investing in our local community.”

To make a tax credit pledge and learn more about the makerspace project, businesses may contact GALA Executive Director, Josh Arnold at 603-569-1500 or

Makerspace Update, Fall 2019

Although it may look quiet from the outside, inside the big building at 23 Bay St, Wolfeboro – the future home of GALA’s Makerspace & Incubator – lots of action and positive progress has been underway since you last heard from us in the Spring!

Volunteer advisory teams have been drawing up floor plans and equipment lists for the various “maker shops.” The Building Committee convened for its inaugural meeting to strategize over schematic and development design timelines, opportunities and challenges. The admin team is juggling communications with and between architects, engineers, environmental assessors, grant donors, and state and local agencies. The GALA Board has reviewed and signed off on the final versions of the Feasibility Survey and the Strategic Business Plan, and several directors are working with local and NH businesses to turn their state business taxes into tax credits that will partly fund the building construction. (More on that soon!)

The volunteers planning the makerspaces are known as Shop Advisor Teams. Each team is made up of people who between them, have the knowledge and experience to design a workspace that is functional, flexible, and that allows for the seamless flow of projects and collaboration within and between groups. The teams are planning out work and design spaces for a woodshop, metal shop, for fine arts, fiber arts, and jewelry, computer and multimedia technology, and a commercial kitchen. In addition, there will be spaces for co-working and career development, community events and meetings, classrooms, and dedicated small office/studios available for long- and short-term rent. A gallery and retail space are also envisioned to showcase items crafted in the makerspace.

GALA volunteer Building Design Committee and Shop Advisors present plans to Architects and Engineers

During the month of October, the Shop Advisor Teams and the Building Committee presented their recommendations to our architecture and engineer team – Leslie Benson Design, D/B, and Scott Simons Architects – who are now tasked with creating the schematic design of the exterior and interior of the building over the next few months.

Each team is considering how much space their activity requires, as well as functional needs such as lighting, electricity, heating, dust extraction and ventilation, safety regulations, storage, plumbing, work surfaces, and flooring. Additionally they are making lists of essential equipment to source.

Each workshop space is being designed with flexibility in mind to cater to the diverse levels of user ranging from professional to hobbyist to student. And, some spaces need the capacity to morph into a different type of space for projects or events that require a change in use.

Makerspaces combine community, education, and equipment that provide participants the opportunity, place, and peer collaboration to design and create projects that may otherwise not be possible with the resources available to someone working alone. One of the inspirations also driving the GALA Makerspace is its potential to play a key role in substance misuse prevention, workforce development, waste reduction, and adding to self-propelled educational opportunities.

On one hand, the GALA Makerspace will be a community-building hub that addresses some of the state’s most urgent workplace challenges by equipping participants with practical skills, training, specialized tools and equipment, and creative competencies that strengthen job creation and retention. It will also provide collaborative space and resources such as a “tool library” and “repair cafe” for learning, engaging with hobbies, or simply fixing or up-cycling things that may otherwise be destined for the landfill.

GALA is also designing the space to help build social capital and sense of community, which are also goals identified by that state of NH as critical to economic development.  In the book Making is Connecting by David Gauntlett, he emphasizes, “social capital is not only a theoretical tool for thinking about the importance of social connections and civic engagement: rather, there is abundant evidence that social capital actually affects the outcomes of social behavior and is therefore a powerful force in its own right . . . research [has] provided clear evidence that having friendly social connections and communication, and working together with people on shared projects, is not merely pleasant-but-optional ‘icing on the cake’ of individual lives, but is absolutely essential for personal well-being and for a healthy, secure, trustworthy, society.” The Community Makerspace will be a creative hub for exactly the type of community collaboration Gauntlett argues is an essential component of a strong community.

“We are blessed in the greater Wolfeboro area to have so many gifted creatives who understand and enthusiastically support the big-picture concept of a makerspace,”says GALA’s Assistant  Director, Carol Holyoake. “Not only have they have worked in these areas as a teacher or professional, but they intuitively understand the collaborative nature of a makerspace and its various shops, and the opportunities that contribute to the creative process when the right environment is in place. It is with much gratitude that I’d like to thank those involved: Mark Hempton, Eli Roxby, Dave Bolduc, Tom Loonam, Jennifer Kalled, Jan and Richard Croteau, Jeanne Flanagan, Perrin Long, Corinne Ferguson, Kenny Freitag, Steve Arsenault, Chris Hafner, Michael Babylon, Elena Piekut, Evan Henderson, Liz Kelly, Aimee Bentley,and Audrey Cline. This is of course in addition to the broad community participation in our surveys, visioning nights, and hard hat tours of which all of this design process is based on, and importantly the donors who have kept fuel in our tank during this exciting process.”

Makerspace Update, June 2019

Happy Spring!  We realized recently that we’ve been so busy working on our new building at 23 Bay St. that we haven’t sent an update for quite a while, so here it is!

I believe the last time we sent a proper update was when we were convening community members for “visioning sessions” to gather feedback about how the future Makerspace & Incubator can best serve community needs and interests.  We had great attendance at those meetings and generated tons of valuable feedback.    Here’s a quick glimpse at how we have been integrating that feedback into our plans and what we’ve been up to since.

Master Planning Report:  Our architecture and engineer team – Leslie Benson Design, D/B, and Scott Simons Architects – completed a GALA Community Makerspace Master Planning Report last fall that compiles all of the feedback generated from the visioning sessions and survey results, alongside a thorough assessment of the building as it relates to zoning, fire, and life safety code compliance, ADA, and structural integrity.   This is a hugely valuable document that will help us make informed decisions about how to best approach renovations, including how we might want to prioritize and tackle the next steps in phases.

Feasibility Study & Strategic Business Plan:  Meanwhile, we are using funds from the CDFA-L5 tax credit grant to work with Empower Success Corps in developing a Feasibility Study (complete) and Strategic Business Plan (in progress).  These documents compile the market research we’ve been conducting with other makerspaces across New England, as well as demographic trends, workforce, and labor market stats, and interviews with key stakeholders.  The process is ensuring that our makerspace builds upon best practices and can be financially sustainable while also meeting our social impact mission.  

The process has also included many hours meeting with partners related to career development and workforce efforts including the Community College System of NH (CCSNH), Work Ready NH, Sector Partnerships, and local industry.  The completed Feasibility Study summarizes these conversations and findings and outlines how GALA can best position itself to support shared goals around support career pathways toward gainful employment and closing regional workforce skills gaps. 

Environmental Assessment Phase 1 & 2: If you drove by the building a few weeks ago you would have seen Nobis Engineering with a huge drilling rig used to draw soil and water samples from eight different boreholes on the property, including a couple inside the building!  This work is part of an Environmental Assessment, something we are required to do because federal grant funds are part of this community development project.  The soil samples are in the lab right now, so keep your fingers crossed that there is no required remediation!

When are you going to start running classes in the new building?   We hear this question nearly every day, which means you are as excited as we are to open shop! But building codes are building codes, and more importantly, we want to know the building is safe and accessible before opening to the public.  Because our vision is technically a “change of use” we will eventually need to sprinkler the entire building, install an elevator, and bring the entire building up to current fire and life safety codes.  Thankfully the town is willing to grant us temporary permission to open certain parts of the building to the public upon completion of a few smaller improvements – updated fire alarm, emergency exit lights, ADA compliant bathroom, and code-compliant egress from the second floor.  These improvements are underway thanks to the support from Carrier Building & Development.  I also can’t thank Bob Cole and Mark Hempton enough for the tireless commitment over the last several months to making the upstairs space more inviting and comfortable.  If all goes as planned, these renovations will be completed by the end of July and we can start running classes and hosting events as early as this Fall.  The town will uphold this permission as long as we can demonstrate ongoing progress on the longer-term improvements.

How can I get involved?  This is another great question that we hear often, and the best answer is this: Attend one of our Volunteer Training this month, Sunday, June 16th and Monday, June 17th.  The complete details can be found here:  Attendees will learn about our governance and decision-making process, and also have time to self-organize around priority areas that interest them like: planning a calendar of workshops, helping to fundraise for renovations, brainstorming how to get the word out, strategizing around how to build partnerships with local industry and colleges, and more.  This is a half day retreat/training with lunch included that will give you a deep-dive into how best to support the next steps of the Community Makerspace.  We REALLY hope you can join us.  If you can’t attend the training but still want to help out, please just call the office at 603-569-1500 and let me know how you’d like to help based on our current needs.  

And while it’s true that we need people to lend their time and talent, it’s also true that we need your continued financial support to keep the ball moving forward.  In fact, we really need it now more than ever.  This is a challenging “in between” phase where we’ve taken on a monumental project that will be a huge asset to this community but cannot yet use the building to its fullest potential.  We continue to apply for grants, but nothing can replace your donations, which are a direct investment in the far-reaching positive impacts this Makerspace & Incubator will have on the community.   So when you see a spring fundraising appeal in the mail soon or notice a request over social media, please know that the success (and timeliness!) of this project is directly related to each and every one of us contributing our time, talent, and treasure.

Let me wrap up this update by simply saying, Thank You.  Thank you for your patience as we adjust to the responsibility and opportunity of such a wildly exciting project.  We are reaffirmed every day about the critical need for this type of community hub and service, and we know that with sustained hard work and diligence, we will be unlocking possibilities that this community has to even dream!  And we can’t wait to see the fruits of the hard work and dedication!

Do NOT follow this link or you will be banned from the site!